FAQ

Common questions

Do you start as soon as I pay?

No. Payment is verified by a person, then the order is approved or returned for more information. Processing never starts automatically.

Will you ask for my password?

Never. If anyone asks for your social login, it is not Loveriette. We only need public URLs.

How do I track my order?

Use Track Order with your order ID (like ORD-…) and the email you checked out with.

Can I use a promo code?

Yes. Try GARDEN10 on eligible services with a minimum of ₱200.

What if my details are wrong?

Open a ticket or wait if we request information. Wrong URLs delay fulfillment.